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Shipping
Free Shipping within Singapore
LovidaDiamonds.com provides free shipping on all order destinations within Singapore, regardless of order amount. In addition to free shipping, rest confident that all items are securely packaged and fully insured while delivery to your desired address.
LovidaDiamonds.com encourages customers in Singapore to proceed to our outlets via appointment for collection and viewing of the diamonds and jewellery.
Shipping Methods
All orders are shipped within 5-7 days. This includes any loose diamond or "Create your ring" order, regardless of exact value. Order status and tracking information are available by emailing us at service@lovidadiamonds.com.
For your protection, LovidaDiamonds.com always:
- Insures and registers all items for their full value.
- Uses only professional services for the fastest and safest delivery of high value packages.
- Requires that all deliveries must be made to a physical business or home address only.
- Disallows delivery to PO Box addresses.
- Requires an adult to sign for the package.
Alternate Shipping Addresses
At the time your order is placed, we will collate your billing and shipping information. For your own protection we suggest that any credit card order be shipped to a valid address on file with the credit card company, although alternate addresses are acceptable. We can also arrange to have your package shipped to your working place. Alternatively, for customers in Singapore, you can ship to our outlets and notify us in advance. You may call our offices or outlets at any time for assistance.
International Shipping
LovidaDiamonds.com offers shipping and insurance for customers residing outside the Singapore. The shipping and insurance for international customers is SGD100 SGD + 3% of total order amount. International customers will be responsible for any duties, GST, VAT, taxes or surcharges levied or charged by their country, so please check with local tax uthorities before placing your order to confirm taxes and duties. You can also contact us for more assistance.
