Lovida Diamonds

Call us at +65 90033144 - Visit our facebook at

You're currently on:

  • Home
  • >
  • Customer Service

Customer Service


Free Shipping within Singapore 

LovidaDiamonds.com provides free shipping on all order destinations within Singapore. All items are fully insured and securely packaged while delivery to your home or office.

Shipping Methods

All Singapore deliveries are shipped within 5-7 days. Order status and tracking information are available by emailing us at orders@lovidadiamonds.com . To ensure the best protection for your order, Lovida Diamonds:
  1. Insures and registers all items for their full value.
  2. Requires that all deliveries must be made to a physical business or home address only.
  3. Disallows delivery to PO Box addresses.
  4. Requires an adult over 18 years of age to sign for the package.

Alternate Shipping Addresses

At the time your order is placed, we will collect your billing and shipping information. For your own protection we suggest that any credit card order be shipped to a valid address on file with the credit card company, although alternate addresses are acceptable. We can also arrange to have your package shipped to your working place. You may call our offices at any time for assistance.

International Shipping

LovidaDiamonds.com offers shipping and insurance for customers residing outside of Singapore. The shipping and insurance for international customers is SGD100 + 3% of total order amount. International customers will be responsible for any duties, GST, VAT, taxes or surcharges levied or charged by their country, so please check with your local tax authorities prior to placing your order.

Payment Options

Lovida Diamonds accepts the following forms of payment:
  1. VISA
  2. Master Card
  3. Disallows delivery to PO Box addresses.
  4. Bank Wire Transfer(Instructions sent via email after order confirmation) Please note: All payments made by bank wires will receive a 1.5% discount. This discount is offered due to the elimination of clearinghouse charges imposed by credit card companies.
    We can accept internet fund transfer to the following banks:
    • DBS
    • UOB
  5. Checks/Cheques or money orders must be denominated in Singapore dollars. Checks/Cheques must be drawn on a Singapore bank, have the customer's name imprinted located on the bottom of the check.
  6. ATM fund transfer (For Singapore only) ATM fund transfer is an alternative way of making fast payment if you do not have internet banking service for your bank account.
  7. Paypal (International Buyers)

Free Shipping within Singapore

Newsletter